Description

The Seasons In The Sun RV Resort, a 55+ RV Resort, located in Mims, FL, is looking for a Guest Specialist. This position is responsible for the planning, coordinating and executing of daily, weekly and monthly activities, events at the RV Resort.

This is a full-time year around position.

We Welcome All Applicants!

In addition to the compensation package, we offer the following benefits:

• Potential performance bonus
• Participation in the medical, dental, vision, life insurance, and health savings account after 60 days of service
• Participation in the 401-(k) savings plan
• Company paid holidays
• Paid time off

Essential Job Duties

• Plan, coordinate, attend, and manage all guest activities and events.
• Prepare provisions for activities and events, including arranging for food and beverages, soliciting, and scheduling volunteers, booking entertainers, collecting ticket/sale money, etc.  Set-up and clean-up after events.
• Create advertising materials for all guest activities, events, and offerings, such as flyers, banners, digital reels etc. Create a monthly calendar of guest offerings. Work closely with the Resort Manager on guest newsletter and distribute to resort guests.
• Track event attendance, vendor utilization, income, and expenses for each activity.
• Source vendors, entertainers, third party excursions opportunities, local community business partners, grassroots marketing, etc.
• Assist in creating and maintaining an annual budget for resort activities.
• Assist with ensuring all invoices are paid in a timely manner.
• Assist with recruiting, training, and managing Guest Experience department team members and volunteers.
• Maintain proper levels of office, activity, and event supply inventories. Ensure all equipment and supplies are kept in good condition.
• Oversee schedule for clubhouse guest use, music / sound & lighting equipment, and sport court play.
• Support resort guests with concierge services, including answering guest questions, arranging third party services, local community recommendations and more.

Requirements

• 2 years’ experience in hospitality Lifestyle Director preferred
• Strong customer service and communication skills
• Excellent organizational skills
• Good problem solving skills
• Previous budgeting and financial management experience.
• Professional appearance
• Computer proficiency, including the internet, Google suite; Publisher and Constant Contact
• Must be able to work weekends, evenings, and holidays.

Zeman Homes is a drug-free, equal opportunity employer. We participate in the E-Verify program.